Clear PagesWe turn NDIS documents into Easy Read.
So the people you support can understand their agreements, their rights and how to speak up. In your colours, at a fixed price, and usually back within 3 business days.
From $290 a document. Your first sample is free.
How Clear Pages works
You send us a document.
We write it in short, clear sentences.
We add a picture for every idea.
The people you support can understand it.
The same sentence, before and after
Most service agreements are written for lawyers and auditors. Easy Read keeps all of the meaning and drops the jargon that gets in the way of it.
When we checked 63 NDIS providers' complaints pages in October 2026, the typical one needed a Year 12 reading level.
A typical service agreement says
“The Participant acknowledges that the Provider may terminate this Agreement by providing 14 days’ written notice in the event of a material breach of the terms herein.”
The Easy Read version says
We can end this agreement if a big rule is broken.
We will tell you in writing 14 days before.
For the people who live in your homes
Residents sign agreements about where they live and who supports them. They have rights, and a way to speak up when something isn't right. None of that helps if they can't read the paperwork.
Easy Read puts it in words and pictures they can follow, so they can understand it, ask questions and make their own choices.
The new SIL rules are about understanding
Since 1 July 2026, supported independent living providers are registered and audited against new Practice Standards. They keep coming back to one idea: residents need key information in a way they can understand.
Each participant is supported to understand their tenancy agreement, including any conditions, “by using the language, mode of communication and terms which that participant is most likely to understand.”NDIS Practice Standards, Supported Independent Living module (2026)
What makes a page Easy Read
This page is from our example guide. Here's what's going on.
One idea per line
Each row says one thing. Most sentences are under 10 words.
A picture for each idea
The picture carries the meaning for people who read slowly or not at all.
Hard words in bold
Words like tenancy agreement are bold, and explained in a word list at the back.
Nothing left out, nothing new added
Every right, timeframe and phone number comes straight from the original document.
How it works
It's all done by email. Most documents come back within 3 business days.
Send your document
Email the Word file or PDF. A blank template is best.
We write and design it
Easy Read wording, a picture for each idea, your colours and logo.
You check it
Ask for changes. Two rounds are included.
Approve and pay
Once you're happy, we invoice. You pay within 7 days.
Documents we turn into Easy Read
Mostly the ones residents are handed when they move in, and the ones auditors ask about.
- For SIL providers: service agreements, tenancy and house agreements, conflict of interest policies, house rules, moving in and moving out.
- For any registered provider: complaints and feedback, privacy statements, rights and responsibilities, participant handbooks, welcome packs.
- For SDA and support coordination: guides that explain a person's home, their plan and their options.
Not sure where to start?
Tell us which documents your residents get when they move in, and we'll suggest which ones to do first.
If you run SIL homes, the tenancy or house agreement is a good first choice. The SIL standards name it directly.
Get in touch
Email us with any questions. We usually reply within one business day.
See one of your own documents in Easy Read
Send us a short document, like your complaints process, and we'll make a free Easy Read version in your colours.