From your document to Easy Read in 3 business days

You send a document, we send back a finished Easy Read version, and nothing is final until you've checked every page. Longer handbooks can take a little more time, and we'll tell you the date before we start.

The steps

  1. Day 1

    Send us your document

    Email the Word file or PDF to office@clearpages.com.au. A blank template is best, so no participant's details come through. Attach your logo if it isn't on your website.

  2. Same day

    We confirm the price and date

    Nothing starts until you say go.

  3. Within 3 business days

    We write and design it

    Every sentence rewritten in Easy Read, a picture for each idea, a word list for hard words, and your colours and logo throughout. Every promise, right, timeframe and phone number from your original stays in.

  4. Your turn

    You check every page

    Read it through, ideally with a resident or two, and ask for any changes. Two rounds of changes are included.

  5. When you're happy

    Approve, pay, done

    We send the invoice, payment is due within 7 days, and the print ready file is yours.

An Easy Read page titled If you are not happy

A page from our example guide: how to make a complaint, with the NDIS Commission's number kept from the original.

What you get

  • A finished Easy Read document, ready to print or email
  • Your logo and colours throughout
  • A word list explaining every bold word
  • Two rounds of changes
  • Full ownership of the finished document

What we need from you

  • The document, as a Word file or PDF
  • Your logo, if it isn't on your website
  • A blank template rather than a signed copy
  • Someone to read the draft and tell us what to change

How we keep it accurate

We simplify the words, never the meaning. Every right, amount, timeframe and phone number stays exactly as your original has it, and any hard word we have to keep goes in the word list with a plain explanation.

Nothing is final until you've read it and told us it's right.

The best check is the people you support. Share the draft with a resident or two, and if they suggest changes, we'll make them free.

A support worker standing beside a smiling young man in a wheelchair

See one of your own documents in Easy Read

Send us a short document, like your complaints process, and we'll make a free Easy Read version in your colours.

Get a free sample